Privacy Terms
We at saimosiacart.com will protect the privacy of our customers. We will never divulge any information about you to a third party. All information we gather about you is used solely for the purpose of processing your order.
The policies are designed to protect the customer and saimosiacart.com; if you have any queries regarding these terms and conditions please do not hesitate to contact us
Delivery Times
Our delivery aim for orders in India is 5 to 10 working days or sooner unless a change is announced on our home page but we reserve the right to deliver within three weeks.
Contract Conditions
No contract will exist between you and us for any sale unless confirmation is received from us that your item can be processed and payment has been received by us. Most of the items are held in stock and we will make every effort to complete your order. No liability is accepted if we are unable to complete your order.
Order Acceptance
The acceptance of your order will be deemed binding when payment has been received and accepted by us.
The completion of the contract between you and us will be when the order has been dispatched to the address provided by you unless you have canceled the order in accordance with our Returns Policy.
We reserve the right to refuse any order for any reason and any monies paid will be returned to you the customer.
Cancellation Policy
You must contact us as soon as possible if you wish to cancel an order. Acceptance of order cancellation will be at our discretion only.
Refund Policy
In the very rare event of returning an item, please return the item in its original packaging and in the same condition as you received it. If the reason for the return is due to poor condition of the goods we will refund your carriage. If the reason for return is due to unsuitability we will not refund your carriage or ours for that item, but will refund the item cost -20% restocking fee. Bespoke and custom orders manufactured or altered to customer specifications are non- refundable.
Payments
We accept most credit and debit cards & bank transfers. We take payment from your card at the time we process your order and before it is dispatched.
Shipping
Shipping is with regular courier companies within the India or by carrier if items are over 15kg. All items shipped out side of the India are by airmail or heaver items by carrier. Shipping costs are calculated by weight and can be previewed by adding item/s to your shopping cart.